We cannot speak highly enough of the support we received from Personal Guarantee. From our very first conversation with Mel, we felt that we were dealing with people who genuinely understood the situation we had found ourselves in and, more importantly, knew how best to approach it. There were no unrealistic promises, just clear guidance … Read more
2026 has been an eventful year for our clients being pursued by American Express in relation to business card balances. Following our previous update in the Spring (read HERE), we have seen a steady continuation of the effort, primarily on the part of Brachers Solicitors, to pick up and escalate old cases. However, the issues … Read more
Following the liquidation of the business I was involved in, I approached the team at Personal Guarantee to help negotiate a PG settlement with a particularly aggressive creditor. Simon talked me through the approach that we were to take and the outcomes that I could expect based on previous experience with the creditor. A final … Read more
When American Express instructed solicitors to pursue me on a personal guarantee, I had very little idea where I stood or what my options were. Personal Guarantee took the matter off my hands, dealt with the solicitors directly and negotiated a settlement I could actually live with. The guidance was straightforward, I always knew where … Read more
We’ve been delighted with the service provided by Mel and Harry. We had a difficult PG to negotiate with HSBC, and their expertise has resulted in a settlement which is considerably less than the original claim. At all times they’ve been highly professional and provided excellent advice on how to progress the negotiations. We have … Read more
Mel and Harry were huge helps during a stressful period and helped navigate through to a settlement. Harry in particular took the lead and achieved a massive 97% reduction in the claimed amount from AmEx. Whilst we dispute any money was ever due to them, the peace of mind from having the matter resolved was … Read more
I have no hesitations in recommending Personal Guarantee, the services from Mel, Harry and the team were excellent. Their all round knowledge and experience of dealing with such matters is paramount and provided us with a great outcome. We were faced with an unforeseen company liquidation with personal guarantees linked to the American Express card … Read more
