Personal Guarantee took up my case when I really was not sure where to turn.
I worked mainly with Harry who was very efficient and gave me as much support as he could; Simon also helped and, on occasions when I needed to speak with someone, they were always available. I also liked the way they listened and not only wanted me to listen to their guidance but discussed options.
Thankfully the case has now been settled and I can move on.
Would definitely use them again in the future should I ever get myself into a jam.