Our Team

We have decades of experience between us

Mel Loades

Managing Director

Mel has over 30 years experience in turning companies around and, in the last 15 of those, dealing with PG issues has been an integral part of that process. Mel founded the dedicated Personal Guarantee service in 2008 and is proud of the team around him whose focus, when going into bat on behalf of clients, is second to none.

Steve Maskell

Senior Consultant

Steve has been with the company since 2013 and has over 40 years experience in banking and finance and in particular security documents. After initially working at HSBC in Poultry London Steve has worked as a Legal Executive at law firms specialising in banking and finance including Freeth Cartwright, Cobbetts and Gateleys.

Joss Dicks

Senior Banking Executive

Joss has over 40 years experience in Banking including Invoice Financing. The majority of his career was addressing problem issues and business failures and seeking solutions that enable all parties to move forward. Joss brings his technical knowledge and extensive negotiating experience with lenders and their professional advisors.

Faye McCarron

Senior Client Executive

Faye is a senior member of the Personal Guarantee client team dealing with personal guarantee issues on behalf of clients and has been on the team for over 6 years. She graduated from the University of Central England in 2010 with a 2.1 degree in Law and then attended the Birmingham College of Law for a year where she studied banking and debt finance, business law, commercial property and corporate law; her final six months was focused entirely on banking and related issues. Faye deals with many of our clients’ more complex PG creditors.

Harry Jones

Client Liaison Executive

Since originally joining our team in the summer of 2011, Harry has provided support across most of the facets of the company, from marketing to client support. Completing his studies at both Universities of Cambridge and Oxford, Harry has a more extensive role in the company of liaising directly with clients and creditors with respect to Personal Guarantee issues and is adept out both client and creditor communications in order to best achieve our client’s objectives.

Wendy Andrade

Client Support

Wendy has been working for Personal Guarantee since 2013 and provides invaluable experience and support to our clients with regard to their personal guarantee issues, in addition to managing and supporting the company’s online and face-to-face marketing activities. Wendy’s experience is extensive and varied, having worked in supporting non-legal roles for one of the largest law firms in the City, as well as an independent charity.

Katie Lancaster

Business Support

Katie provides I.T., marketing, website and administrative support across the business. Kate started working at Personal Guarantee in 2010. She gained experience running her own businesses and working in management in two large corporations.