Having a Personal Guarantee on what we believed to be a normal franchise agreement, my step son, his wife and I were facing legal action from our creditor, which put a lot of stress on the family. I was recommended to contact Personal Guarantee and, from the start, following an initial conversation with Mel, it was clear that Personal Guarantee had in-depth knowledge and experience of dealing with such situations and were able to quickly identify flaws and weaknesses in the signed franchise agreement. Mel, Wendy & Harry quickly took charge of the situation, contacting the creditor’s representative to initiate a dialogue. Mel also identified that my step son’s wife should never have been on the PG, was able to get the creditor to drop the legal action, and we were able to settle the debt at a greatly reduced rate, helping our family move on from this and plan for the future.