Our Team

We have decades of experience between us

Mel Loades

Managing Director

Mel has over 30 years experience in turning companies around and, in the last 15 of those, dealing with PG issues has been an integral part of that process. Mel founded the service 11 years ago and is proud of the team around him whose focus, when going into bat on behalf of clients, is second to none.

Steve Maskell

Director of Client Services

Steve has headed up our client services for over 6 years and with over 40 years experience in banking and finance and in particular security documents. After initially working at HSBC in Poultry London Steve has worked as a Legal Executive at law firms specialising in banking and finance including Freeth Cartwright, Cobbetts and Gateleys.

Joss Dicks

Senior Banking Executive

Joss has over 40 years experience in Banking including Invoice Financing. The majority of his career was addressing problem issues and business failures and seeking solutions that enable all parties to move forward. Joss brings his technical knowledge and extensive negotiating experience with lenders and their professional advisors.

Faye McCarron

Senior Client Executive

Faye is an important member of the team, dealing with personal guarantee issues on behalf of clients. She graduated from the University of Central England in 2010 with a 2.1 degree in Law and then attended the Birmingham College of Law for a year where she studied banking and debt finance, business law, commercial property and corporate law; her final six months was focused entirely on banking. Faye has also worked for the Citizens Advice Bureaux, Dudley Disctict, assisting clients with their debt management issues.

Helen Saunders

Client Liaison Executive

Helen joined the Company earlier this year following 13 years with a medium sized dental practice as a dental nurse and assistant practice manager and in that capacity her day to day duties included credit control, liaising with external businesses, maintaining practice documentation, organisation of year end accounts as well as implementation and maintenance of the practice marketing plan. Helen also spends several hours a week with the local Citizens Advice Bureau providing witness support.

Harry Jones

Client Support

Since originally joining our team in the summer of 2011, Harry has provided support across most of the administrative facets of the company, including accounts, marketing, and social media management. Having completed his studies at the university of Cambridge, then Oxford, Harry has taken on a more extensive role of liaising directly with clients and broadened his administrative responsibilities.

Wendy Andrade

Client Support

Wendy provides invaluable support to our clients including liaising with banks and organisations pursuing personal guarantees. Wendy’s experience is extensive and varied; coming from a legal background she has worked for one of the largest law firms in the City as well as an independent charity, specialising in law/policy affecting children/young people, and has also worked in both a legal adviser and secretarial capacity.

Katie Lancaster

Business Support

Katie provides I.T., marketing, website and administrative support across the business. She gained experience running her own businesses and working in management in two large corporations.