Our Team

We have decades of experience between us

Mel Loades

Managing Director

Mel has over 30 years experience in turning companies around and, in the last 15 of those, dealing with PG issues has been an integral part of that process. Mel founded the service 12 years ago and is proud of the team around him whose focus, when going into bat on behalf of clients, is second to none.

Steve Maskell

Senior Consultant

Steve headed up our client services for over 6 years and with over 40 years experience in banking and finance and in particular security documents. After initially working at HSBC in Poultry London Steve has worked as a Legal Executive at law firms specialising in banking and finance including Freeth Cartwright, Cobbetts and Gateleys.

Joss Dicks

Senior Banking Executive

Joss has over 40 years experience in Banking including Invoice Financing. The majority of his career was addressing problem issues and business failures and seeking solutions that enable all parties to move forward. Joss brings his technical knowledge and extensive negotiating experience with lenders and their professional advisors.

Faye McCarron

Senior Client Executive

Faye is a senior member of the Personal Guarantee client team dealing with personal guarantee issues on behalf of clients and has been on the team for over 6 years. She graduated from the University of Central England in 2010 with a 2.1 degree in Law and then attended the Birmingham College of Law for a year where she studied banking and debt finance, business law, commercial property and corporate law; her final six months was focused entirely on banking and related issues. Faye deals with many of our clients’ more complex PG creditors.

Helen Saunders

Client Liaison Executive

Helen has become an important member of the team dealing with our clients’ Personal Guarantee issues across a wider spectrum of creditors and is adept out both client and creditor communications in order to best achieve our client’s objectives. In addition to the support she provides our clients through what can be very difficult times for them. Helen also spends several hours a week with the local Citizens Advice Bureau providing witness support.

Harry Jones

Client Support

Since originally joining our team in the summer of 2011, Harry has provided support across most of the administrative facets of the company, including accounts, marketing, and social media management. Having completed his studies at the university of Cambridge, then Oxford, Harry has taken on a more extensive role of liaising directly with clients and broadened his administrative responsibilities.

Wendy Andrade

Client Support

Wendy has been working for Personal Guarantee for six years and provides invaluable experience and support to our clients with regard to their personal guarantee issues, in addition to managing and supporting the company’s online and face-to-face marketing activities. Wendy’s experience is extensive and varied, having worked in supporting non-legal roles for one of the largest law firms in the City, as well as an independent charity.

Katie Lancaster

Business Support

Katie provides I.T., marketing, website and administrative support across the business. She gained experience running her own businesses and working in management in two large corporations.