I would echo MB’s sentiments. In terms of a testimonial I would say that to be pitched into this situation is extremely stressful, and it was a great comfort to have someone like Mel go out to bat for us; to have a cool and experienced head available during a period of great uncertainty. Plenty of solid help later, we found the roof was not coming in after all and one day, things would get back to normal despite our worse fears. I would certainly recommend Personal Guarantee.